Refund and Return Policy – TECHNOVAS

Effective Date: March 18, 2025

At TECHNOVAS, we are committed to ensuring your satisfaction with every purchase. If for any reason you are not completely happy with your product, please review our Refund and Return Policy outlined below:

1. Return Eligibility

  • Time Frame: Returns must be initiated within 30 days from the date of purchase.
  • Condition: Items should be returned in their original condition, unused, and in the original packaging.
  • Proof of Purchase: A valid receipt or proof of purchase is required for all returns.

2. Return Process

  • Initiate Return: Contact our customer service team at info@technovas.xyz or call 957-821-6557 to request a return authorization.
  • Return Shipping: Customers are responsible for the return shipping costs. We recommend using a trackable shipping service to ensure the safe return of your item.
  • Processing Time: Once we receive the returned item, please allow 7-10 business days for processing. Refunds will be issued to the original payment method.

3. Refunds

  • Eligibility: Refunds are available for items returned within the specified time frame and condition.
  • Processing: After inspection, refunds will be processed to the original payment method within 7-10 business days.
  • Non-Refundable Items: Certain items, such as gift cards or downloadable software products, are non-refundable.

4. Exchanges

  • Defective or Damaged Items: If you receive a defective or damaged product, please contact us immediately. We will cover the return shipping costs and offer a replacement or full refund.
  • Size or Color Exchanges: For exchanges due to size or color preferences, customers are responsible for return shipping costs.

5. Exceptions

  • Final Sale Items: Items marked as final sale or clearance are not eligible for return or exchange.
  • Perishable Goods: Products that are perishable or have a limited shelf life cannot be returned.

6. Contact Information

For any questions or concerns regarding our Refund and Return Policy, please reach out to us:

  • Email: info@technovas.xyz
  • Phone: 957-821-6557
  • Address: 4010 Frederick Street, Texas, United States

We value your business and are here to assist you with any return or exchange needs. Thank you for choosing TECHNOVAS!